I had the pleasure of working with Mr. Scott Derickson.He showed a high level of professionalism and truly made me feel like family. He is a rare gem that blessed my soul. You just don't meet good people anymore but he is one.
Hollie was GREAT! I had a 7AM appointment and Hollie was on time and was very detailed during my pre-inspection! Thank you for making this appointment flawless and I saved $$$!
I always come here to get my car serviced and I always have a great experience. Victoria was my service advisor today and she was very courteous and professional.
The husband and I visited the dealership to purchase a 2026 jeep Willy, and having gone through the car-buying process multiple times in different states, I can safely say this was the most friendly, no pressure/no sales tactic dealership I’ve been to! The whole process for getting approved took less than 15 minutes, and Matt, our salesman, was a gem! Shout out to the gentleman who did the paperwork for the loan and my apologies for not catching his name, but not only was he efficient at his job, he also broke down options in a clear concise manner and made sure things worked for us! I’ll be coming back to trade in my Grand Cherokee at some point in time :) Business earned is business kept and you’ve earned ours! Thanks a million!
I worked with Holly. Took my car for an oil change and she advised and insured I will be in & out within an hour. I literally was in & out in a hour! She was amazing, sweet and soooo helpful throughout the whole process. Been going to this location for 5 years and she has been the BEST advisor I had. Highly recommend to ask for Holly!!!!!
I want to take a moment to thank Scott for his excellent service. Without a doubt, he provided the best customer service I’ve experienced at this dealership. He was professional, friendly, and always willing to help throughout the entire process, making everything smooth and stress-free.
I highly recommend him 100%. Thank you, Scott, for your outstanding work!
I am very pleased with the service from Mike (Service Advisor) and Joe (Technician). They performed great work and kept me updated while my car went through several repairs. Thank you to Mike, Joe, and the Landmark team!
Chris Hernandez was very professional throughout my wait and kept me advised of what was going on. He continuously asked was there anything I needed or he could do for me.
Victoria was great she greeted me with a smile. Listen to my concerns then went over some information. I appreciate her help and paying attention to detail. Thank you Victoria Cox.
My experience was excellent! I’m very happy with the service and the turnaround time on my Jeep’s repair. The customer service was top-notch—Hollie did an amazing job. She took the time to clearly explain the work that was done, which I really appreciated. I’m also grateful that she stayed a little later to accommodate me when I was running behind
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Scott could not have been more helpful! I cane in without an appointment and was immediately helped quickly and efficiently. 10/10 service
Hollie Higby is great in the service department she has worked on my 2017 truck and helped get us in and out very quick and is a valuable asset to the service department.
The service department is well organized and quick i highly recommend Hollie Higby as your goto service provider. We have worked with her for several years with all of our vehicles.
I had a great experience with Hollie Higby in the service department at Landmark Dodge. She provided excellent customer service from start to finish and made the whole process easy and stress-free.
Hollie was friendly, professional, and kept me updated throughout everything. She took the time to answer my questions and explain what was going on with our vehicle.
It’s hard to find good customer service these days, and Hollie definitely went above and beyond. I highly recommend working with her if you need service at Landmark Dodge!
I bought a Dodge there and I have truly enjoyed my experience. Hollie Higby has gone over and beyond with customer service! I have sent a few friends to Dodge in Morrow and told them Hollie is your lady!
I would give Landmark five stars ever since I got my Service rep Holly. She’s been great. She’s always helpful with whatever my needs are I get it taken care of. Before I had her the service was not that great. Also, the new service managers have made it wonderful there too. So over the last several years I’ve seen a great change at Landmark. Thank you Holly for everything you do.
I would especially like to thank Victoria for taking care of my vehicle on the 21st. She was really kind and gave me an explanation of how my car's tires and engine looked as well as the service they were giving. She is a fantastic customer service representative and is meticulous in her work. She certainly made up for the unpleasant experience I had on my previous oil change. I hope to have her every time!
CHRIS HERNANDEZ I visited Landmark Dodge today for an oil change, and I had a very positive first experience as a new customer. Chris assisted me during my visit, and I was genuinely impressed with his professionalism and respectful approach.
From the beginning, Chris took the time to clearly explain each step of the service process, making sure I understood what was being done and why it was necessary. As someone visiting for the first time, I especially appreciated his patience and attention to detail. He made the entire experience feel comfortable and transparent, which gave me confidence in the service being provided.
Customer service like this makes a strong first impression, and Chris truly represents the kind of professionalism that encourages me to return in the future. I would definitely recommend Landmark Dodge to others based on this experience
Scott provided excellent customer service and even helped me with a coupon for my oil change service ! I only use Landmark for all my service needs and Scott make my experience great today!
It is great that there is an appointment system in place. I used to have to wait for hours. Now, it’s no more than an hour.
Posted on Edmunds by Lynn
Aldijana Dedic took great care of me and got my vehicle repaired faster than the initial estimates. She communicated issues and chased down my Mopar warranty without me having to do anything.
Posted on Edmunds by Sheridan
Mr. Luis was very alsome and on point with everything and kept me in form on what’s going on
I had a great experience working with Luis at the dealership! He provided excellent customer service and was very helpful throughout the entire process. He was professional, friendly, and made sure I was taken care of. I truly appreciate his help and would definitely recommend Luis to anyone needing assistance. Great job, Luis!
Landmark Dodge is a great place to hang around. They offer water, snacks and a coffee machine for customers who are waiting for their vehicles to be serviced. I had numerous tasks, which needed to be done before my warranty ran out. Landmark was able to get me scheduled, bring the truck in and perform all of the required maintenance in a mere two days. I also had a recall and several discount coupons from the dealership for work to be done. My Service Advisor’s name was Christine and she kept me informed every step of the way with daily calls. From my check-in to the check-out, I knew exactly what the status was, how much I was going to pay and when the truck would be ready. It was a seamless handoff from the technician to Chris to myself. Service could not have been easier or better.
WOODLEY WAS AN AMAZING SERVICE ADVISOR, IVE BEEN COMING TO LANDMARK FOR OVER 10 YEARS NOW AND PEOPLE LIKE HIM ARE THE REASON I KEEP COMING BACK, IF SOMETHINGS WRONG HE WILL FIGHT TI MAKE IT RIGHT 10 OUT OF 10 WILL RECOMMEND
This was the best service I have received since. I purchased my truck when I tell you Danielle will always make you want to come back here. She is awesome and amazing. Thank you for the excellent job and wonderful servers and assistance.
I love the technicians here. Very fast and complete service, and they don’t back you into any additional services you really don’t need. My service advisor, Victoria, kept me informed throughout and answered any questions I had completely. World class service in my own neighborhood.
Landmark maintenance team dida really great job keeping my truck in tip top shape. Special s/o to Mike Newell was pivotal and extremely instrumental in a prompt, turnaround d. 10/10 he was about extremely amazing!
I came in on last Saturday and my experience was amazing. My service sales person Scott was awesome!!! He really was very pleasant and informative would recommend him to anyone. Thanks again Scott
My attendant today for my oil change with Scott. He was very thorough in explaining to me the kind of oil that I got how to keep track of my mileage so I don’t go over again and all the recommendations that are needed. He was very polite and professional, and I appreciated that thank you.
Scott was a friendly and compassionate person who went beyond of call of duty to assist me not once did he frown in-spite of my medical condition. If we had half the world like Scott the world wouldn’t have to be in all this confusion. Again thank Scott!
I’ve been getting service here for many years and Scott and truly been the best service guy. I would recommend him or anyone that looking to get service see Scott, he’ll take good care of you.
Had my 2015 Dodge Journey in for lights coming on dashboard. Between Scott and Woodley got it worked out and fixed.
Have always carried my car to Landmark, they can be trusted to do the right things.
Thank you you,Scott and Woodley for be so efficient and kind , and thanks to all techs that
Worked on my car! Stay safe in this heat!
Woodley was absolutely the best. He called me on time every time updated me as progress happened and checked me oit quickly when I came to pick up my car. Definitely going to him from now on
i recently reviewed this as providing good service, butttt they claimed to fix the issue only for me to show up and pick up my vehicle and realize nothing was changed. same issue as when i brought it in. I heard the issue once i started up the vehicle and they claim they couldn't hear it. brought it back in and they say we "THINK" the issue is XYZ and it is 3k. We cant say for sure SO i pay the 3k and then what bc it could be something else. Yea sure I have 3k to throw away. Thanks again
9.4.26 I want to give credit where it is absolutely due. Michael “Mike” Newton and the service team took the time to revisit the situation, follow up with me by phone and text, and figure out where communication may have broken down. More importantly, they came out, listened to the sound with me, drove the vehicle, and actually identified what was causing the issue.
That level of attention and follow-through completely changed my experience. In a time when customer service can often feel rushed and transactional, this team made me feel heard and valued. They did not just move on to the next customer — they took ownership, stayed engaged, and worked to get to the real issue.
Mike and the service department truly knocked it out of the park. Having someone genuinely listen to your concerns and make you feel like your business matters means a lot, and I really appreciate the way they handled everything from that point forward. -
You have me as a customer going forward -
Victoria was excellent
She really help, she provided a great service, took the time to explain every single procedure and everything went well
100% satisfied
Thanks
I have been coming here for a while and always got excellent service.... The service department and the manager are very professional I would keep coming back here.. Woodley was my service God excellent customer service when I come in..
Hey before you decide to do business with them see Kailyn in the Service Department to help you begin the process of purchasing your vehicle. Her spirit is one all should come in contact with.Cheers!
Great experience from start to finish! I came in for a recall and routine maintenance and was greeted by Scott D., who was professional, friendly, and helpful throughout the process. Customer service greatly appreciated !
Great customer service this morning. I did ask if they ever considered a dedicated oil change lane as my appointment was for 7:00 a.m. and I got there at 7:00 and just left at 9:15. I guess I have to consider also that it is Saturday.
I just want to say this week of dealing with this dealership was crazy it’s started off with lack of communication based off how busy this place ong trust busy but I’m so grateful I came here they were able to help see the light of my dealership and how they did me so dirty and in the end they were able to help an old veteran out and I’m so proud and happy I came they really made me cry and smile at the same time forever grateful especially the discount
I give these special thanks to Danielle Grover and Dionte the manager!!!!
I purchased a special of 2 oil changes i spoke with Kailyn in service department and she was great and honored my 2 oil change excellent customer service at Landmark Dodge
Dalton was the best ever! He walked me through every step and answered all my questions. He is professional yet personable and Informative and very nice. Dalton is a great asset to Landmark in Morrow GA. Thanks to him I got the car wanted at a great price.
Posted on DealerRater by Dwardcasey
Extremely satisfied with the customer service and repairs I received. Hollie made me aware during the entire process. This is my trusted repair shop.
Posted on DealerRater by Brandie
I recently purchased a new 2500 Ram from Landmark in Morrow, and I will say it was one of the best experiences I have ever had. I had a number I absolutely needed to be at, and Lee and Cody made that happen. The process was seamless and quick. Lee was very informative about the vehicle and made everything smooth. Will be back for my next one.
My wife and I bought our 4th vehicle from Landmark Dodge. I appreciate the fact we left grateful for all the effort to meet my expectations. It's not often during the process you get within $4.00 of your desired payment. Large dealers can offer multiple ways to meet your expectations, in the end we left feeling excited they were meet. From sales to finance, the process moved smoothly. No pressure tactics. Be patient, Landmark will work with you to meet your expectations. Take it from a Landmark family.
I want to give a shout out to Ceesay. I came in for a used truck and left with a smack brand new one. No gimmick, No Games. He was real professional and knowledgeable and instead of forcing the sale/upgrade, he let the decision be totally up to me with no pressure added. He got me in and out, no long drawn out day at the dealership. I had plenty of time and sunshine to enjoy my new truck this makes my 3rd vehicle from this location and all of them were phenomenal vehicles. Definitely my go to. Proud owner of a 2024 Ram 1500. Thanks again Ceesay,
Jamarr H. P.S He even called for a follow up ⭐️⭐️⭐️⭐️⭐️
Posted on DealerRater by jamarrhoward2
Don helped me and my mom look at some cars on Sunday. I’m currently just looking around until I make a final decision in May. However, during my experience he was very helpful and welcoming which made my time worth it. So I thank him for all that he did.
Posted on DealerRater by Kenya Milfort
I recently purchased a vehicle and was assisted by Mr. Don at Landmark Dodge Morrow, He was great he did everything he could do to help I sincerely appreciate that he went the extra mile, I will be recommending him & that location to others
Posted on DealerRater by akhodeir
In 2011, 2013, 2015, and 2019 I have purchased new Jeeps from Donatus Ugonabo who is Landmark Dodges' best salesman. My experiences have been awesome. So much that I recommended others to purchase cars with him. The staff also worked with me to attain low monthly payments and I have been completely satisfied. I will be making a new purchase within a year and it will be with Don Ugonabo @ Landmark Dodge in Morrow, Ga.
Posted on DealerRater by yonja329
Great experience, found the vehicle I wanted online. Scheduled a test drive and the vehicle was waiting on me when I arrived. My sales consultant Asia was great and made the process easy. Everyone was friendly and helpful.
Posted on DealerRater by BWRIGHT2
We have experienced outstanding service from Jason, the guys in service and also the wonderful ladies in the call center. My family member is unable to leave his home if his van with the lift isn’t working. The folks at Landmark Dodge in Morrow went beyond excellence in repairing our van quickly.
Posted on DealerRater by PhilsMom
i bought a used vehicle for this dealership. I am a out of state buyer so it was different then just going to the dealership and buying the car or truck. You have to put a lot of trust in the people you are dealing with. The sales person, used car Manager and Finance manager all did great in getting me into the car i wanted and having it delivered 11 hours away. No problems here.
Posted on DealerRater by rkerr46
Great dealership, I bought a used car from them and most new car dealers make people buying used feel like less of a priority but not Landmark. They made me feel like I was just as important as someone buying a brand new car. If you go in ask for Shawn Lucas he was my sales rep. He made me feel right at home there.
Posted on DealerRater by Richardholloway002
Mr. Luis was very alsome and on point with everything and kept me in form on what’s going on
I had a great experience working with Luis at the dealership! He provided excellent customer service and was very helpful throughout the entire process. He was professional, friendly, and made sure I...
Landmark Dodge is a great place to hang around. They offer water, snacks and a coffee machine for customers who are waiting for their vehicles to be serviced. I had numerous tasks, which needed to be...
WOODLEY WAS AN AMAZING SERVICE ADVISOR, IVE BEEN COMING TO LANDMARK FOR OVER 10 YEARS NOW AND PEOPLE LIKE HIM ARE THE REASON I KEEP COMING BACK, IF SOMETHINGS WRONG HE WILL FIGHT TI MAKE IT RIGHT 10 O...
I had a great experience working with Luis at the dealership! He provided excellent customer service and was very helpful throughout the entire process. He was professional, friendly, and made sure I was taken care of. I truly appreciate his help and would definitely recommend Luis to anyone needing assistance. Great job, Luis!
Landmark Dodge is a great place to hang around. They offer water, snacks and a coffee machine for customers who are waiting for their vehicles to be serviced. I had numerous tasks, which needed to be done before my warranty ran out. Landmark was able to get me scheduled, bring the truck in and perform all of the required maintenance in a mere two days. I also had a recall and several discount coupons from the dealership for work to be done. My Service Advisor’s name was Christine and she kept me informed every step of the way with daily calls. From my check-in to the check-out, I knew exactly what the status was, how much I was going to pay and when the truck would be ready. It was a seamless handoff from the technician to Chris to myself. Service could not have been easier or better.
WOODLEY WAS AN AMAZING SERVICE ADVISOR, IVE BEEN COMING TO LANDMARK FOR OVER 10 YEARS NOW AND PEOPLE LIKE HIM ARE THE REASON I KEEP COMING BACK, IF SOMETHINGS WRONG HE WILL FIGHT TI MAKE IT RIGHT 10 OUT OF 10 WILL RECOMMEND