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Christine was a really good service advisor I can recommend her she is very professional
Christine Caldwell Service advisor Great communication and service helped me , fast turn around no hassle
Danielle was amazing! Very helpful and knowledgeable about what needed done for my vehicle! Great customer service!
Victoria was great. Quick and courteous
Okay, my review for landmark.I had put a bad review at one point because I was dealing with the service manager which is no longer there. So after doing research and several people and I finally got in touch with the fix operation manager mister Jon Oglesby and Mr. Ken Steward which they was a straight shooter up front?And he helped me with my problem with no, if ands or but he didn't even give me the runaround. He asks me several questions about the issue. I was having with landmark in the service department. Because I had put a review up which my vehicle was sitting up for almost a year. Ken Steward went in there, checked the system. Call me 2 days later and guarantee payment to get my vehicle repaired. If you have any problems with your vehicle and with the service department, I advise you to get in contact with him. He's gonna get you, right? I appreciate them thank you.
Christine was wonderful
Scott so they can't confuse, very impressed and very happy with the service that I got from Scott, I would give him a 10
Danielle was great
Danielle displayed great customer service with a bonus added as a friendly person.
Christine was a great help and perfect customer service
The associate Danielle was very welcoming as soon as I pulled into the dealership for service! She also made me aware of the estimated time length to wait! She was very professional and even checked on me as I waited!
Great customer service, scott
Monica and the service department was absolutely amazing. She kept me as well informed about what was going on my vehicle. I never have any issues with communication. She was always on top of it. Thank you Monica for taking care of my baby.
Scott did a great job.
Chrissy answered all my questions and managed this repair service efficiently and skillfully. she is most astute and professional.
I must say my experience at this Dodge location has been remarkable. Christine in the service department has been nothing but magnificent, professional, and has a great sense of humor that definitely lighted my day because of the challenges we are facing with family members health wise. The service on my vehicle, excellent work but my highlight was Christine!
Christine was fabulous
Victoria was very helpful and very nice thank you great experience
Danielle
Danielle was awesome from beginning to end. I appreciate the attention we received.
I would give Landmark five stars ever since I got my Service rep Holly. She’s been great. She’s always helpful with whatever my needs are I get it taken care of. Before I had her the service was not that great. Also, the new service managers have made it wonderful there too. So over the last several years I’ve seen a great change at Landmark. Thank you Chris for everything you do.
Scott, was excellent..
Scott is the nicest and most helpful service person I've encountered in a long time. He kept me updated on the progress of my car all along 🙌 Next time I have to go there,I'll only ask for him! Thank you so much for good experience!!
My rep Danielle has so helpful and knowledgeable. Very kind and polite
Victoria was Amazing! Also Danielle stepped in to help Victoria keep things flowing. Assisted with check out and all that was recommended.
Scott did an awesome job!
No issues thanks
Christine was very professional and patient. Very knowledgeable of her job. Great customer service
DANIELLE was very helpful. She was busy but she apologized for delay both times I spoke to her. Great job explaining my options.
Scott took real good care of us
Ms. Victory C I visited Landmark Dodge today for an oil change, and I had a very positive first experience as a new customer. During my visit, I was genuinely impressed with his professionalism and respectful approach. As someone visiting for the Second time, I especially appreciated his patience and attention to detail. She made the entire experience feel comfortable thank you Victory
Scott was wonderful and easy to talk to. Service was quicker than I realized. Thank you Landmark!
Danielle was great
Scott excellent service technician. Would recommend him to see for service.
Amazing. I have bought cars for 40 years and I have never had an experience better than this. No pushy salesman and the finance department took great care of us. I would recommend it to everyone
Service advisor Danielle was wonderful to work with. Check me in expeditiously and kept me updated until I picked my vehicle up.
Kailyn was extremely helpful throughout the whole process!! With constant open and professional communication. A wonderful experience considering!
Scott was the most amazing service guy I’ve ever worked with. He was incredible and very hard working. Thanks for your service!
victoria and danielle provided good service
Danielle she was great and very helpful
Great service e by Daniel and Victoria extremely helful
Victoria Cox was awesome and very patient and very knowledgeable. Definitely will be back to see her soon
Danielle was amazing can she get 10 stars
Danielle was very helpful, kind, and professional. She kept me informed of everything going on throughout the process and I was in and out! Would definitely recommend!
Thanks Danielle for your help and answering all of my questions.
Victoria was very polite and helpful. Quick service and communication.
This was an excellent visit. Went in for oil change and was greeted by the lovely Ms. Christine; who also made it a positive experience. Took about a hr but overall great clean work, no complaints💯
Scott provided quick and excellent customer service.
Funny kind efficient
Went for a oil change...out in a hour!!
Scott was very helpful and was able to get me in and out quickly
Dionte provided amazing customer service from start to finish and went above and beyond
Scott was the best, made it was done properly, and got me and Uber back to the shop
Scott is already with me
I had a great experience with the Scott Derickson at the car dealership. He was professional, knowledgeable, and took the time to explain everything clearly. It’s rare to find someone who is both skilled and genuinely helpful, but this senior service advisor went above and beyond to make sure I felt confident about the work being done and needed to be done in the future. His customer service was 10+!!!
Woodly was helpful with the radiator repair and made the process feel easy to understand. He stayed clear with the details, handled everything in a professional way, and kept things from turning into a long back and forth. I appreciated how practical and straightforward he was. The service felt honest, smooth, and handled with care.
Danielle great customer service
My service advisors Kaylyn and Danielle are the best these young ladies always makes KandK car carriers services experience the best possible we truly appreciate them these two young ladies deserve the up most respect in what they do at landmark.
Great professionalism and courtesy with Kristine
Victoria Cox served excellent customer service
Scott Derickson was great. The service technicians and advisors are great though.
Scott is so welcoming and friendly got me serviced fast and took good care of the car. Ask for Scott !
Scott was fantastic! He kept me updated with the process of my car! Please see Scott!
The best, will him each time I need service!!!
Mike and Danielle were perfect throughout the process of repairing my Jeep. Thank you to them and the team.
Scott was awesome.
I’ve been coming here for three years, and have had the best experience with Scott. He helped you restore my confidence back with Landmark. He’s awesome!!!
My experience at Landmark is always great! Victoria Cox, its always a pleasure to see her and be greeted by her. Very sweet respectful and informative. Love her down!!! 💛💛 Thank you Ms. Victoria for getting me in and out. Getting me all the information I need. Thanks technicians for getting me in and out!!
I want to give a shout out to Mrs. Danielle for making sure all my needs and concerns was meet and taking care of
Victoria was magnificent and I really appreciated her kindness and explanation and overall cheerfulness
Danielle was awesome assisting was right on Q when I approached👍🏽👍🏽👍🏽
Danielle
Danielle is awesome 👏
Mr.scott was the sweetest and made sure I was okay and the service was great 🫶🏾🫶🏾
Tristian in the parts department was a great help today. I was given the wrong part numbers from another dodge dealership and Tristian got me the right ones and saved me some cash! Greatly appreciated!
Danielle was amazing and great customer service. She made sure all of my questions was answered
Took my Jeep in for a post-purchase inspection. Spoke to the service advisor who recommended a package with only the services required when she could have recommended more expensive services. Everyone was beyond friendly. Exceptional experience.
Scott is my guy!! Excellent service!! I will be back !!! Thank you Scott!!!
Danielle was really helpful with our new to us ‘21 Chrysler Pacifica! She is knowledgeable & wants to help other!
Had the most surreal memorable experience buying my dream vehicle being a Jeep Rubicon!! I told my salesperson Dalton if I were to spend a pretty penny on a new vehicle it had to be everything and exactly what I wanted. Through all my tedious and specific questions he took measurements, compared trims and features with what Landmark had on the lot, and then got a game plan to custom order one! Being I wanted a fun color (either yellow or orange) it would have been best to order. Ken went out of his way to see if we could find one without ordering. Dalton is always very thorough, personable, and will make sure you’re getting exactly what you want. As I (unsuccessfully 😂) tried to patiently wait for the Jeep to arrive to the dealer he kept me informed of the status each day until it rolled in on the truck! Ordering the Jeep was well worth the wait. Cody finalized the deal, and worked all the final details out! I never thought I would be driving a custom home, and am overwhelmingly happy with the purchase! Looking for something specific, or not sure what you want Dalton and Cody can set you up, or build a custom!! Very thankful for their eagerness, and taking this as serious as me!
Victoria Cox was my service advisor, Everything was completed as stated in the time she said. Happy will come again
Scott is awesome!!!!
Scott was amazing, he man this process so seemless! I will be back!
👍Scott and Victor 👍
Danielle has great customer service
Danielle
Victoria was very nice and help me tremendously love her energy
Great work as always!! Scott’s always the best man on the job 💪🏾💪🏾
Awesome!
Scott tack care of me jab well done
Victoria gave excellent service today 5 stars
Thank you Scott and Chirs
Victoria Cox help me in the service dept very nice with top tier service thanks again Victoria!
Christine was amazing !! I didn’t have an appointment this time however she was able to get me serviced and checked in and on my way with a short wait time. Always great service at this location would definitely recommend
Christine was Amazing, I just got my car fixed and had answers for all of my questions very Helpful!!! Great customer service and very patient!
Victoria was very professional it was quick fast in a hurry she didn't give me an idea time except for she went with the flow
My main man Scott got me right!!
Scott Derickson always is the service advisor I deal with. He has an amazing personality. Very personable. I dropped my Jeep off after in malfunctioned. He kept me in the loop about what was going on with service. It’s always a pleasure to have his assistance when I go to Landmark. He makes his customers feel like family.
Great service work done fast and correct Victoria had great customer service
Great service
It is great that there is an appointment system in place. I used to have to wait for hours. Now, it’s no more than an hour.
Aldijana Dedic took great care of me and got my vehicle repaired faster than the initial estimates. She communicated issues and chased down my Mopar warranty without me having to do anything.
Scott was very helpful and patient.He explained everything and assisted me with my extended warranty.I will definitely we be back to Landmark for my service needs
Monica was amazing she took care of me and make my experience amazing I highly recommend
Monica was great. I love the customer service here.
Monica got me in and out quick excellent service MANAGER. Promote ahead of others.
Scott is best, great his service was great
Monica was very helpful and the service was quick and easy.
Christine was excellent
I had my first oil change since I purchased my vehicle and had an amazing service experience! Victoria was amazing and lifted my hood to show me where different things were and how things looked. I am looking forward to working with her again!
Michael Newton was great! Amazing customer service and went the extra mile for me.
Victoria and Allen were awesome. They got me right in and took care of my issue in less than 30 minutes. While we waited they took great care of my fur baby ensuring she was well hydrated and comfortable!
Scott has always been a great service advisor. Highly recommend! He is very caring and friendly.
Danielle and Eddie were great!
Scott was exceptional took care of everything I needed with no hassle great job
Great amazing perfect Luis is great
Kailyn in the service dept. was great and very professional.
great job and was very fast thank to luis
Luis is doing a great job
Wonderful experience. Driving back back to Florida, radiator went out in Atlanta. As I'm pulling into the dealership at closing time, a technician in his personal vehicle saw it overheating at the light. He followed me to the dealership (after he left to head home) and looked at it and told me how to leave it and they would get on it in the AM. His name was Markell. Christine was my service advisor and she was great. They jumped on it and got it replaced. Much appreciated.
Christine was perfect and professional
Mike is life saver! Always have the best customer service!! Amazing! Amazing! I just recently purchased my truck and then met Mike at Service and he made my experience worth it! I recommend to work with him if you need a service.
Today Mike was amazing got my oil change. Great customer services and fast and effective services.
Danielle was amazing! Thank you for all your help
Luis was great! Very professional and fast service.
Luis was very helpful and professional.
Danielle was awesome. Great service.
Luis was a great help
Luis was very professional and courteous. As soon as I pulled in was very engaging and willing to help.
Scott provided excellent service and went tge extra mile to help solve multiple problems.
Woodley is phenomenal. He is knowledgeable and reliable. He took care of my service needs. Micheal handle me on my first encounter.. and took care of returning my rental this time.
Woodley and Micheal were the best Advisors to work with of all time they made sure my repairs were taking care of as fast as possible and gave us the best service we have had by far, I would highly recommend this dealership to anyone with a car
MS MONICA PROVIDED POSITIVELY EXCEPTIONAL SERVICE. Thank you!
Omgggg! This is the best Jeep dealership I’ve ever been to! My Jeep stopped running because of a recall issue and everyone was amazing from start to finish! My account manager Scott took well care of me, communicated and was kind. Even the manager Toni was on point and made sure I was taken care of! Thanks again guys
Luis did an amazing job, great guy!!
Scott helped me out today amazing service
Scott took good care of me and explained what was going on and kept me advised
First Monica was great. Customer service was excellent. Very efficient. Everything was done on time before the time. She’s great access to the company.
Luis has great customer service.
Louis did an amazing job listening to my concerns and processing my truck in for repairs. I look forward to the continued partnership with Dodge in handling my repairs.
Scott was amazing! He was very friendly and was very helpful with getting my truck in and out. Great overall service!
Luis did an excellent job very respectful
Very helpful and listen to find solutions
Woodley was amazing !! I came in for a wheel alignment today, and I didn’t have an appointment this time however he was able to get me serviced and checked in and on my way with a short wait time. Always great service at this location would definitely recommend
Mr. Luis was very alsome and on point with everything and kept me in form on what’s going on
I had a great experience working with Luis at the dealership! He provided excellent customer service and was very helpful throughout the entire process. He was professional, friendly, and made sure I was taken care of. I truly appreciate his help and would definitely recommend Luis to anyone needing assistance. Great job, Luis!
Landmark Dodge is a great place to hang around. They offer water, snacks and a coffee machine for customers who are waiting for their vehicles to be serviced. I had numerous tasks, which needed to be done before my warranty ran out. Landmark was able to get me scheduled, bring the truck in and perform all of the required maintenance in a mere two days. I also had a recall and several discount coupons from the dealership for work to be done. My Service Advisor’s name was Christine and she kept me informed every step of the way with daily calls. From my check-in to the check-out, I knew exactly what the status was, how much I was going to pay and when the truck would be ready. It was a seamless handoff from the technician to Chris to myself. Service could not have been easier or better.
Luis was great with the service.
WOODLEY WAS AN AMAZING SERVICE ADVISOR, IVE BEEN COMING TO LANDMARK FOR OVER 10 YEARS NOW AND PEOPLE LIKE HIM ARE THE REASON I KEEP COMING BACK, IF SOMETHINGS WRONG HE WILL FIGHT TI MAKE IT RIGHT 10 OUT OF 10 WILL RECOMMEND
Christine was great at helping me with service today. She made sure to walk me through things that I was unclear about and help me get the best value.
Scott was excellent service representative. Very polite and professional. Although they couldn't fix my issue I would recommend this location.
Kailyn
This was the best service I have received since. I purchased my truck when I tell you Danielle will always make you want to come back here. She is awesome and amazing. Thank you for the excellent job and wonderful servers and assistance.
This service center is great! Kailyn got me in and out quickly and the techs did a great job! Thank you!!
Best communication and service I’ve had from this dealership ever thanks to Ms.Christine
Louis great job thanks great service
Danielle did a very great job!! This is who I want everytime to be my service advisor.
I love the technicians here. Very fast and complete service, and they don’t back you into any additional services you really don’t need. My service advisor, Victoria, kept me informed throughout and answered any questions I had completely. World class service in my own neighborhood.
Great service from Louis!
Great service from Christine
Landmark maintenance team dida really great job keeping my truck in tip top shape. Special s/o to Mike Newell was pivotal and extremely instrumental in a prompt, turnaround d. 10/10 he was about extremely amazing!
Service advisor scott was very awesome
WOODLEY WAS AMAZING WITH HIS SERVICE 100% RECOMMEND ANYONE TO COME TO LANDMARK AND SEE HIM ABOUT ANY TROUBLES WITH YOUR VEHICLE
Scott gave me good service 👌🏾
Christine Caldwell is excellent.
I came in on last Saturday and my experience was amazing. My service sales person Scott was awesome!!! He really was very pleasant and informative would recommend him to anyone. Thanks again Scott
My attendant today for my oil change with Scott. He was very thorough in explaining to me the kind of oil that I got how to keep track of my mileage so I don’t go over again and all the recommendations that are needed. He was very polite and professional, and I appreciated that thank you.
Kaitlyn was excellent Landmark rep!
Kailyn
Danielle was the best
Good customer service
Great customer service - Victoria!
Very professional Scott
She provided a great help!
Mike was great
The service was quick and Danielle was easy to work with
Excellent service with Kailyn and her team!
Thank you Scott for the great service!!
Service with Danielle was a delight and Luis was so helpful! Great job
The service was excellent. Victoria was excellent in her customer service
Scott was a friendly and compassionate person who went beyond of call of duty to assist me not once did he frown in-spite of my medical condition. If we had half the world like Scott the world wouldn’t have to be in all this confusion. Again thank Scott!
Great customer service great salesman no pressure
Great service. Friendly and great customer service. Victoria was great!!
Scott's am an absolute fantastic service technician. He's helpful and has a lot of knowledge. Willing to help out in anyway he can
Had a quick little stop here to fix the seal on my sun roof and Marshall and Christine took great care of me and got it done!
Scott did an awesome job with my vehicle and was a pleasure to deal with during my service.
Christine was the best.
Monica was awesome 👍🏾
Scott took great care of me friendly service and very informative.
I’ve been getting service here for many years and Scott and truly been the best service guy. I would recommend him or anyone that looking to get service see Scott, he’ll take good care of you.
Danielle and Luis, we appreciate it for helping us.
Had my 2015 Dodge Journey in for lights coming on dashboard. Between Scott and Woodley got it worked out and fixed. Have always carried my car to Landmark, they can be trusted to do the right things. Thank you you,Scott and Woodley for be so efficient and kind , and thanks to all techs that Worked on my car! Stay safe in this heat!
Woodley was absolutely the best. He called me on time every time updated me as progress happened and checked me oit quickly when I came to pick up my car. Definitely going to him from now on
i recently reviewed this as providing good service, butttt they claimed to fix the issue only for me to show up and pick up my vehicle and realize nothing was changed. same issue as when i brought it in. I heard the issue once i started up the vehicle and they claim they couldn't hear it. brought it back in and they say we "THINK" the issue is XYZ and it is 3k. We cant say for sure SO i pay the 3k and then what bc it could be something else. Yea sure I have 3k to throw away. Thanks again 9.4.26 I want to give credit where it is absolutely due. Michael “Mike” Newton and the service team took the time to revisit the situation, follow up with me by phone and text, and figure out where communication may have broken down. More importantly, they came out, listened to the sound with me, drove the vehicle, and actually identified what was causing the issue. That level of attention and follow-through completely changed my experience. In a time when customer service can often feel rushed and transactional, this team made me feel heard and valued. They did not just move on to the next customer — they took ownership, stayed engaged, and worked to get to the real issue. Mike and the service department truly knocked it out of the park. Having someone genuinely listen to your concerns and make you feel like your business matters means a lot, and I really appreciate the way they handled everything from that point forward. - You have me as a customer going forward -
Victoria was very friendly and helpful
Michael Newton fast efficient and professional.
Victoria was excellent She really help, she provided a great service, took the time to explain every single procedure and everything went well 100% satisfied Thanks
Kailyn good job
I came in today looking to get a oil change Danielle and Luis help me out so much and did it in a timely manner thank you to the both of them
Danielle is the best she made it a wonderful experience to take my vehicle in,great communication and customer service ! Be sure to ask for her!
Scott gave me a very good service I will come again and again he is a very nice person make you fill so comfortable
Scott took great care of me very professional and got me done in less than a hour
Dalton was the best ever! He walked me through every step and answered all my questions. He is professional yet personable and Informative and very nice. Dalton is a great asset to Landmark in Morrow GA. Thanks to him I got the car wanted at a great price.
Extremely satisfied with the customer service and repairs I received. Hollie made me aware during the entire process. This is my trusted repair shop.
I recently purchased a new 2500 Ram from Landmark in Morrow, and I will say it was one of the best experiences I have ever had. I had a number I absolutely needed to be at, and Lee and Cody made that happen. The process was seamless and quick. Lee was very informative about the vehicle and made everything smooth. Will be back for my next one.
My wife and I bought our 4th vehicle from Landmark Dodge. I appreciate the fact we left grateful for all the effort to meet my expectations. It's not often during the process you get within $4.00 of your desired payment. Large dealers can offer multiple ways to meet your expectations, in the end we left feeling excited they were meet. From sales to finance, the process moved smoothly. No pressure tactics. Be patient, Landmark will work with you to meet your expectations. Take it from a Landmark family.
I want to give a shout out to Ceesay. I came in for a used truck and left with a smack brand new one. No gimmick, No Games. He was real professional and knowledgeable and instead of forcing the sale/upgrade, he let the decision be totally up to me with no pressure added. He got me in and out, no long drawn out day at the dealership. I had plenty of time and sunshine to enjoy my new truck this makes my 3rd vehicle from this location and all of them were phenomenal vehicles. Definitely my go to. Proud owner of a 2024 Ram 1500. Thanks again Ceesay, Jamarr H. P.S He even called for a follow up ⭐️⭐️⭐️⭐️⭐️
Don helped me and my mom look at some cars on Sunday. I’m currently just looking around until I make a final decision in May. However, during my experience he was very helpful and welcoming which made my time worth it. So I thank him for all that he did.
I recently purchased a vehicle and was assisted by Mr. Don at Landmark Dodge Morrow, He was great he did everything he could do to help I sincerely appreciate that he went the extra mile, I will be recommending him & that location to others
In 2011, 2013, 2015, and 2019 I have purchased new Jeeps from Donatus Ugonabo who is Landmark Dodges' best salesman. My experiences have been awesome. So much that I recommended others to purchase cars with him. The staff also worked with me to attain low monthly payments and I have been completely satisfied. I will be making a new purchase within a year and it will be with Don Ugonabo @ Landmark Dodge in Morrow, Ga.
Great experience, found the vehicle I wanted online. Scheduled a test drive and the vehicle was waiting on me when I arrived. My sales consultant Asia was great and made the process easy. Everyone was friendly and helpful.
We have experienced outstanding service from Jason, the guys in service and also the wonderful ladies in the call center. My family member is unable to leave his home if his van with the lift isn’t working. The folks at Landmark Dodge in Morrow went beyond excellence in repairing our van quickly.
i bought a used vehicle for this dealership. I am a out of state buyer so it was different then just going to the dealership and buying the car or truck. You have to put a lot of trust in the people you are dealing with. The sales person, used car Manager and Finance manager all did great in getting me into the car i wanted and having it delivered 11 hours away. No problems here.
Great dealership, I bought a used car from them and most new car dealers make people buying used feel like less of a priority but not Landmark. They made me feel like I was just as important as someone buying a brand new car. If you go in ask for Shawn Lucas he was my sales rep. He made me feel right at home there.
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