My experience over here at landmark Dodge was by far the greatest experience that I ever had. Troy Stevens and Mr Day took care of me and made my car experience one of the most pleasant and quickest experiences that I ever have a big thumbs up to the members of landmark Dodge over here in Morrow Georgia fantastic
Great service from Chris Hernandez!!! Awesome customer service, knowledge, and communication. It would be an even better experience if this type of real “Customer Focused Service” was received in all of the Landmark areas/departments.
Victoria was very nice and knowledgeable. She used professionalism the great customer service etiquette. I appreciate her knowledge regarding the truck recalls and information that I should know as a customer. Look forward to working with her again.
Scott Derickson who was my service Advisor was outstanding, very knowledgeable on what was important to me to for service to my jeep,I will see him soon
I had the delightful experience of being assisted by Mr. Chris Hernandez. I found Mr. Hernandez to be very professional. Very thorough in explaining to me What was going on in regards to my car. I was under the impression that I was going to have to rent a car and and come back, etc. None of that was the case. He explained that it is It’s going to be taken care of today. And it requires a computer upload or download, something like that. Anyway, he appears to be a very vital component to your company. I saw a lot of medals on his desk. If he’s not a supervisor, he should be !!! Also, you do realize that would involve a raise…
I am giving 10's, 10 a's cross the board! And one is overdue for Vernon Terry (Service Director) - He deserves 100 stars!
I met Vernon last year at the Landmark Atlanta location. I stopped coming to the Morrow location because of the HORRIBLE service I would receive. Unfortunately, I had a problem at the Atlanta location and Vernon was on it, he apologized and took ownership of situation that the service advisor & mechanic so blatantly mishandled. Vernon noticed that I would drive out of my the way to come the Atlanta/Chamblee location and told him the problems I had at the Morrow branch. He told me that he will be working at the Morrow location from now on and to give that location another chance. Moving forward to 3/6/2026 - I did and I was greatly pleased!
Vernon had me to work with Michael Newton and I see why, he was very thorough, excellent customer service. Vernon even followed up me at the Michael's desk to make sure I was satisfied. I must say I was quite surprised with the turn around at the Morrow location and I couldn't have been more pleased. It is so good to see how the service has changed.
My experience at landmark was awesome Woodley was my service advisor and he told me everything I needed to know about the service with my car I would highly recommend bringing your vehicle here to get serviced ask for Woodley he is awesome !
Chris Hernandez provided excellent service from start to finish. Very knowledgeable, honest, and professional. He explained everything clearly and made sure my car was taken care of the right way.
Chris Hernandez was fantastic. He took care of of my need during my service appointment today. He was so professional and he got me in and out. If you have to have service done at Landmark make sure you ask for Chris H.
Mr. Joshua is an amazing Service Advisor technician! I purchased my Grand Cherokee at Landmark from William Graham (also PHENOMENAL salesman) and he told me to see Josh for my new Cherokee maintenance. It is a BLESSING to have honest Service Advisors that are not out for money. Go see Josh and William at Landmark DODGE Chrylser Jeep Ram!!!
I some appreciate of the sales rep Victoria for saving me a few dollars on my repair. She so nice and knowledgeable about the parts they sales . Thank!
Love Mr. Scott D. He is a wonderful young fella. Every time I come in he gets me all together. Conversation is always a blessing and lets me know what needs to be done and shows me. Im a visual person so it comes in handy. Love his energy. Great time with my dodge family. Thanks Scott.
TODAY’S SERVICE WAS EXCELLENT CHRIS HERNANDEZ WAS OVERLY AMAZING IN HIS CUSTOMER SERVICE WITH ME TODAY DURING MY VISIT AT THE DEALERSHIP.THANK YOU FOR HAVING HIM ON BOARD
Best place to get a new car Lamin Ceesay got me RIGHT He did his best to get me what I wanted and I WILL BE BACK to see u Mr.Ceesay! Thank you Landmark! Real Talk!!!
Great experience from start to finish with Troy Stevenson at Landmark. Troy and his team were very easy to work with, timely with communication, and respectful through the process. Highly recommend giving Troy a call if you’re in the market!
Juan in parts is the best he came out to my car and looked at the part that I needed and got it for me. I'm disable and need all the help I could get, and he did just that for me. I wish he could get recognize for all the help he does every time I come up there, he helps me very much. We should recognize the hard work he has done over the years he has been there.
It is great that there is an appointment system in place. I used to have to wait for hours. Now, it’s no more than an hour.
Posted on Edmunds by Lynn
Aldijana Dedic took great care of me and got my vehicle repaired faster than the initial estimates. She communicated issues and chased down my Mopar warranty without me having to do anything.
Posted on Edmunds by Sheridan
Mr. Luis was very alsome and on point with everything and kept me in form on what’s going on
I had a great experience working with Luis at the dealership! He provided excellent customer service and was very helpful throughout the entire process. He was professional, friendly, and made sure I was taken care of. I truly appreciate his help and would definitely recommend Luis to anyone needing assistance. Great job, Luis!
Landmark Dodge is a great place to hang around. They offer water, snacks and a coffee machine for customers who are waiting for their vehicles to be serviced. I had numerous tasks, which needed to be done before my warranty ran out. Landmark was able to get me scheduled, bring the truck in and perform all of the required maintenance in a mere two days. I also had a recall and several discount coupons from the dealership for work to be done. My Service Advisor’s name was Christine and she kept me informed every step of the way with daily calls. From my check-in to the check-out, I knew exactly what the status was, how much I was going to pay and when the truck would be ready. It was a seamless handoff from the technician to Chris to myself. Service could not have been easier or better.
WOODLEY WAS AN AMAZING SERVICE ADVISOR, IVE BEEN COMING TO LANDMARK FOR OVER 10 YEARS NOW AND PEOPLE LIKE HIM ARE THE REASON I KEEP COMING BACK, IF SOMETHINGS WRONG HE WILL FIGHT TI MAKE IT RIGHT 10 OUT OF 10 WILL RECOMMEND
This was the best service I have received since. I purchased my truck when I tell you Danielle will always make you want to come back here. She is awesome and amazing. Thank you for the excellent job and wonderful servers and assistance.
I love the technicians here. Very fast and complete service, and they don’t back you into any additional services you really don’t need. My service advisor, Victoria, kept me informed throughout and answered any questions I had completely. World class service in my own neighborhood.
Landmark maintenance team dida really great job keeping my truck in tip top shape. Special s/o to Mike Newell was pivotal and extremely instrumental in a prompt, turnaround d. 10/10 he was about extremely amazing!
I came in on last Saturday and my experience was amazing. My service sales person Scott was awesome!!! He really was very pleasant and informative would recommend him to anyone. Thanks again Scott
My attendant today for my oil change with Scott. He was very thorough in explaining to me the kind of oil that I got how to keep track of my mileage so I don’t go over again and all the recommendations that are needed. He was very polite and professional, and I appreciated that thank you.
Scott was a friendly and compassionate person who went beyond of call of duty to assist me not once did he frown in-spite of my medical condition. If we had half the world like Scott the world wouldn’t have to be in all this confusion. Again thank Scott!
I’ve been getting service here for many years and Scott and truly been the best service guy. I would recommend him or anyone that looking to get service see Scott, he’ll take good care of you.
Had my 2015 Dodge Journey in for lights coming on dashboard. Between Scott and Woodley got it worked out and fixed.
Have always carried my car to Landmark, they can be trusted to do the right things.
Thank you you,Scott and Woodley for be so efficient and kind , and thanks to all techs that
Worked on my car! Stay safe in this heat!
Woodley was absolutely the best. He called me on time every time updated me as progress happened and checked me oit quickly when I came to pick up my car. Definitely going to him from now on
i recently reviewed this as providing good service, butttt they claimed to fix the issue only for me to show up and pick up my vehicle and realize nothing was changed. same issue as when i brought it in. I heard the issue once i started up the vehicle and they claim they couldn't hear it. brought it back in and they say we "THINK" the issue is XYZ and it is 3k. We cant say for sure SO i pay the 3k and then what bc it could be something else. Yea sure I have 3k to throw away. Thanks again
9.4.26 I want to give credit where it is absolutely due. Michael “Mike” Newton and the service team took the time to revisit the situation, follow up with me by phone and text, and figure out where communication may have broken down. More importantly, they came out, listened to the sound with me, drove the vehicle, and actually identified what was causing the issue.
That level of attention and follow-through completely changed my experience. In a time when customer service can often feel rushed and transactional, this team made me feel heard and valued. They did not just move on to the next customer — they took ownership, stayed engaged, and worked to get to the real issue.
Mike and the service department truly knocked it out of the park. Having someone genuinely listen to your concerns and make you feel like your business matters means a lot, and I really appreciate the way they handled everything from that point forward. -
You have me as a customer going forward -
Victoria was excellent
She really help, she provided a great service, took the time to explain every single procedure and everything went well
100% satisfied
Thanks
I have been coming here for a while and always got excellent service.... The service department and the manager are very professional I would keep coming back here.. Woodley was my service God excellent customer service when I come in..
Hey before you decide to do business with them see Kailyn in the Service Department to help you begin the process of purchasing your vehicle. Her spirit is one all should come in contact with.Cheers!
Great experience from start to finish! I came in for a recall and routine maintenance and was greeted by Scott D., who was professional, friendly, and helpful throughout the process. Customer service greatly appreciated !
Great customer service this morning. I did ask if they ever considered a dedicated oil change lane as my appointment was for 7:00 a.m. and I got there at 7:00 and just left at 9:15. I guess I have to consider also that it is Saturday.
I just want to say this week of dealing with this dealership was crazy it’s started off with lack of communication based off how busy this place ong trust busy but I’m so grateful I came here they were able to help see the light of my dealership and how they did me so dirty and in the end they were able to help an old veteran out and I’m so proud and happy I came they really made me cry and smile at the same time forever grateful especially the discount
I give these special thanks to Danielle Grover and Dionte the manager!!!!
I purchased a special of 2 oil changes i spoke with Kailyn in service department and she was great and honored my 2 oil change excellent customer service at Landmark Dodge
Dalton was the best ever! He walked me through every step and answered all my questions. He is professional yet personable and Informative and very nice. Dalton is a great asset to Landmark in Morrow GA. Thanks to him I got the car wanted at a great price.
Posted on DealerRater by Dwardcasey
Extremely satisfied with the customer service and repairs I received. Hollie made me aware during the entire process. This is my trusted repair shop.
Posted on DealerRater by Brandie
I recently purchased a new 2500 Ram from Landmark in Morrow, and I will say it was one of the best experiences I have ever had. I had a number I absolutely needed to be at, and Lee and Cody made that happen. The process was seamless and quick. Lee was very informative about the vehicle and made everything smooth. Will be back for my next one.
My wife and I bought our 4th vehicle from Landmark Dodge. I appreciate the fact we left grateful for all the effort to meet my expectations. It's not often during the process you get within $4.00 of your desired payment. Large dealers can offer multiple ways to meet your expectations, in the end we left feeling excited they were meet. From sales to finance, the process moved smoothly. No pressure tactics. Be patient, Landmark will work with you to meet your expectations. Take it from a Landmark family.
I want to give a shout out to Ceesay. I came in for a used truck and left with a smack brand new one. No gimmick, No Games. He was real professional and knowledgeable and instead of forcing the sale/upgrade, he let the decision be totally up to me with no pressure added. He got me in and out, no long drawn out day at the dealership. I had plenty of time and sunshine to enjoy my new truck this makes my 3rd vehicle from this location and all of them were phenomenal vehicles. Definitely my go to. Proud owner of a 2024 Ram 1500. Thanks again Ceesay,
Jamarr H. P.S He even called for a follow up ⭐️⭐️⭐️⭐️⭐️
Posted on DealerRater by jamarrhoward2
Don helped me and my mom look at some cars on Sunday. I’m currently just looking around until I make a final decision in May. However, during my experience he was very helpful and welcoming which made my time worth it. So I thank him for all that he did.
Posted on DealerRater by Kenya Milfort
I recently purchased a vehicle and was assisted by Mr. Don at Landmark Dodge Morrow, He was great he did everything he could do to help I sincerely appreciate that he went the extra mile, I will be recommending him & that location to others
Posted on DealerRater by akhodeir
In 2011, 2013, 2015, and 2019 I have purchased new Jeeps from Donatus Ugonabo who is Landmark Dodges' best salesman. My experiences have been awesome. So much that I recommended others to purchase cars with him. The staff also worked with me to attain low monthly payments and I have been completely satisfied. I will be making a new purchase within a year and it will be with Don Ugonabo @ Landmark Dodge in Morrow, Ga.
Posted on DealerRater by yonja329
Great experience, found the vehicle I wanted online. Scheduled a test drive and the vehicle was waiting on me when I arrived. My sales consultant Asia was great and made the process easy. Everyone was friendly and helpful.
Posted on DealerRater by BWRIGHT2
We have experienced outstanding service from Jason, the guys in service and also the wonderful ladies in the call center. My family member is unable to leave his home if his van with the lift isn’t working. The folks at Landmark Dodge in Morrow went beyond excellence in repairing our van quickly.
Posted on DealerRater by PhilsMom
i bought a used vehicle for this dealership. I am a out of state buyer so it was different then just going to the dealership and buying the car or truck. You have to put a lot of trust in the people you are dealing with. The sales person, used car Manager and Finance manager all did great in getting me into the car i wanted and having it delivered 11 hours away. No problems here.
Posted on DealerRater by rkerr46
Great dealership, I bought a used car from them and most new car dealers make people buying used feel like less of a priority but not Landmark. They made me feel like I was just as important as someone buying a brand new car. If you go in ask for Shawn Lucas he was my sales rep. He made me feel right at home there.
Posted on DealerRater by Richardholloway002
Mr. Luis was very alsome and on point with everything and kept me in form on what’s going on
I had a great experience working with Luis at the dealership! He provided excellent customer service and was very helpful throughout the entire process. He was professional, friendly, and made sure I...
Landmark Dodge is a great place to hang around. They offer water, snacks and a coffee machine for customers who are waiting for their vehicles to be serviced. I had numerous tasks, which needed to be...
WOODLEY WAS AN AMAZING SERVICE ADVISOR, IVE BEEN COMING TO LANDMARK FOR OVER 10 YEARS NOW AND PEOPLE LIKE HIM ARE THE REASON I KEEP COMING BACK, IF SOMETHINGS WRONG HE WILL FIGHT TI MAKE IT RIGHT 10 O...
I had a great experience working with Luis at the dealership! He provided excellent customer service and was very helpful throughout the entire process. He was professional, friendly, and made sure I was taken care of. I truly appreciate his help and would definitely recommend Luis to anyone needing assistance. Great job, Luis!
Landmark Dodge is a great place to hang around. They offer water, snacks and a coffee machine for customers who are waiting for their vehicles to be serviced. I had numerous tasks, which needed to be done before my warranty ran out. Landmark was able to get me scheduled, bring the truck in and perform all of the required maintenance in a mere two days. I also had a recall and several discount coupons from the dealership for work to be done. My Service Advisor’s name was Christine and she kept me informed every step of the way with daily calls. From my check-in to the check-out, I knew exactly what the status was, how much I was going to pay and when the truck would be ready. It was a seamless handoff from the technician to Chris to myself. Service could not have been easier or better.
WOODLEY WAS AN AMAZING SERVICE ADVISOR, IVE BEEN COMING TO LANDMARK FOR OVER 10 YEARS NOW AND PEOPLE LIKE HIM ARE THE REASON I KEEP COMING BACK, IF SOMETHINGS WRONG HE WILL FIGHT TI MAKE IT RIGHT 10 OUT OF 10 WILL RECOMMEND