I had a great experience working with Luis at the dealership! He provided excellent customer service and was very helpful throughout the entire process. He was professional, friendly, and made sure I was taken care of. I truly appreciate his help and would definitely recommend Luis to anyone needing assistance. Great job, Luis!
Landmark Dodge is a great place to hang around. They offer water, snacks and a coffee machine for customers who are waiting for their vehicles to be serviced. I had numerous tasks, which needed to be done before my warranty ran out. Landmark was able to get me scheduled, bring the truck in and perform all of the required maintenance in a mere two days. I also had a recall and several discount coupons from the dealership for work to be done. My Service Advisor’s name was Christine and she kept me informed every step of the way with daily calls. From my check-in to the check-out, I knew exactly what the status was, how much I was going to pay and when the truck would be ready. It was a seamless handoff from the technician to Chris to myself. Service could not have been easier or better.
WOODLEY WAS AN AMAZING SERVICE ADVISOR, IVE BEEN COMING TO LANDMARK FOR OVER 10 YEARS NOW AND PEOPLE LIKE HIM ARE THE REASON I KEEP COMING BACK, IF SOMETHINGS WRONG HE WILL FIGHT TI MAKE IT RIGHT 10 OUT OF 10 WILL RECOMMEND
This was the best service I have received since. I purchased my truck when I tell you Danielle will always make you want to come back here. She is awesome and amazing. Thank you for the excellent job and wonderful servers and assistance.
I love the technicians here. Very fast and complete service, and they don’t back you into any additional services you really don’t need. My service advisor, Victoria, kept me informed throughout and answered any questions I had completely. World class service in my own neighborhood.
Landmark maintenance team dida really great job keeping my truck in tip top shape. Special s/o to Mike Newell was pivotal and extremely instrumental in a prompt, turnaround d. 10/10 he was about extremely amazing!
I came in on last Saturday and my experience was amazing. My service sales person Scott was awesome!!! He really was very pleasant and informative would recommend him to anyone. Thanks again Scott
My attendant today for my oil change with Scott. He was very thorough in explaining to me the kind of oil that I got how to keep track of my mileage so I don’t go over again and all the recommendations that are needed. He was very polite and professional, and I appreciated that thank you.
Scott was a friendly and compassionate person who went beyond of call of duty to assist me not once did he frown in-spite of my medical condition. If we had half the world like Scott the world wouldn’t have to be in all this confusion. Again thank Scott!
I’ve been getting service here for many years and Scott and truly been the best service guy. I would recommend him or anyone that looking to get service see Scott, he’ll take good care of you.
Had my 2015 Dodge Journey in for lights coming on dashboard. Between Scott and Woodley got it worked out and fixed.
Have always carried my car to Landmark, they can be trusted to do the right things.
Thank you you,Scott and Woodley for be so efficient and kind , and thanks to all techs that
Worked on my car! Stay safe in this heat!
Woodley was absolutely the best. He called me on time every time updated me as progress happened and checked me oit quickly when I came to pick up my car. Definitely going to him from now on
i recently reviewed this as providing good service, butttt they claimed to fix the issue only for me to show up and pick up my vehicle and realize nothing was changed. same issue as when i brought it in. I heard the issue once i started up the vehicle and they claim they couldn't hear it. brought it back in and they say we "THINK" the issue is XYZ and it is 3k. We cant say for sure SO i pay the 3k and then what bc it could be something else. Yea sure I have 3k to throw away. Thanks again
9.4.26 I want to give credit where it is absolutely due. Michael “Mike” Newton and the service team took the time to revisit the situation, follow up with me by phone and text, and figure out where communication may have broken down. More importantly, they came out, listened to the sound with me, drove the vehicle, and actually identified what was causing the issue.
That level of attention and follow-through completely changed my experience. In a time when customer service can often feel rushed and transactional, this team made me feel heard and valued. They did not just move on to the next customer — they took ownership, stayed engaged, and worked to get to the real issue.
Mike and the service department truly knocked it out of the park. Having someone genuinely listen to your concerns and make you feel like your business matters means a lot, and I really appreciate the way they handled everything from that point forward. -
You have me as a customer going forward -
Victoria was excellent
She really help, she provided a great service, took the time to explain every single procedure and everything went well
100% satisfied
Thanks
I have been coming here for a while and always got excellent service.... The service department and the manager are very professional I would keep coming back here.. Woodley was my service God excellent customer service when I come in..
Hey before you decide to do business with them see Kailyn in the Service Department to help you begin the process of purchasing your vehicle. Her spirit is one all should come in contact with.Cheers!
Great experience from start to finish! I came in for a recall and routine maintenance and was greeted by Scott D., who was professional, friendly, and helpful throughout the process. Customer service greatly appreciated !
Great customer service this morning. I did ask if they ever considered a dedicated oil change lane as my appointment was for 7:00 a.m. and I got there at 7:00 and just left at 9:15. I guess I have to consider also that it is Saturday.
I just want to say this week of dealing with this dealership was crazy it’s started off with lack of communication based off how busy this place ong trust busy but I’m so grateful I came here they were able to help see the light of my dealership and how they did me so dirty and in the end they were able to help an old veteran out and I’m so proud and happy I came they really made me cry and smile at the same time forever grateful especially the discount
I give these special thanks to Danielle Grover and Dionte the manager!!!!
I purchased a special of 2 oil changes i spoke with Kailyn in service department and she was great and honored my 2 oil change excellent customer service at Landmark Dodge
It is great that there is an appointment system in place. I used to have to wait for hours. Now, it’s no more than an hour.
Posted on Edmunds by Lynn
Aldijana Dedic took great care of me and got my vehicle repaired faster than the initial estimates. She communicated issues and chased down my Mopar warranty without me having to do anything.
Received awesome customer service 3/5/19 from Michael Winfree during my recent purchase of a 2019 Chrysler 300. I’m a loyal customer of many years and have purchased several cars from this dealership; every time my transactions were smooth sailing and unstressful. Michael W. is an awesome salesman that has treated me with dignity, respect and considered all my needs to get me the best deal. Yousef in finance is great too and is full of nice gift incentives to keep you smiling during your finance process.
Happy customer!
3/25/26
I’ve had the pleasure to meet and work with Victoria in service for my vehicle. She’s made the whole experience stress free and easier than I’ve ever experienced. She’s a delight and has helped me through this process flawlessly.
Outstanding service they made every effort to fix what was wrong. They are people of honesty and they care about their customers. Thanks to Kailyn, Hollie, Vernon, Dieonte, Jon Oglesby, Dalton, Peter Stewart, Ken Stewart and last but not least the owner Mike Brillanti. You're the best! Anthony and Markee Lane
Hollie was amazing! She made sure they fixed the problem. At first they said there wasn’t a problem Hollie made sure they figured it out! Thank you Hollie. Thanks jeep.
Chris Hernandez is the guy you want to wait on you. Very honest, straight forward and will make you change your mind about dealing with prices at a dealership. Great customer service and affordable pricing! This is the dealership you wanna bring you car to!
Micheal newton was amazing throughout my entire process from day 1 to the finish line he communicated consistently and stayed on top of everything ! Hands down the best service I’ve received from a dealership and this is coming from a person who has worked in the car industry he is one of a kind
Chris Hernandez greeted me with a nice warm welcoming smile, has great customer service skills and was very patient with me. He respectfully answered all of my crazy questions because I know absolutely nothing about cars. He seemed very knowledgeable about job. Ciera was great as well
Scott was very very helpful. He walked me through the whole process of my service and explained everything that was going on with my vehicle. He is very knowledgeable and has a great attitude and personality keep him. Let him train others.
Scott Derickson provided excellent service. He went above and beyond his job description. Although it took a while to get an advisor he was very upbeat and pleasant. He also checked on me during my wait. He even offered to put my tag on. Thank you Scott.
After a bad experience at Rick hendrick, Landmark came through and gave me an even better deal. I think it helped that I knew exactly what I wanted already but their team did amazing. Shout out to Chris Lee, Eric and Jeremey(jay) and Yusef(might have spelled it wrong) the financial guy. Made me feel happy about trading in my old vehicle for a new one. Holly H has been a great help in the service department and is now my preferred advisor!
Mannn I can not say enough about how Hollie Higby made my life so much easier with the work that had to be done on my truck. I have only had the truck for three months from a different dealer and thank god I had Hollie as my service provider. She has been through a situation like mines prior so she had all the information and steps to take to ensure no issues with the warranty. I have never had a service provider text me updates the way she did even sending pictures. If you’re reading this I highly recommend Hollie she will not disappoint! 10/10
Hollie took care of me from the moment I got there to the moment I left. She handled everything and sent updates throughout the whole service! Super transparent and on top of everything! Thank you!
My experience at Landmark dodge was awesome. My vehicle was serviced quite swiftly. Shout to my service advisor Hollie Higby for Great customer service and communication during the process. I will most definitely return for future service. Thanks
The service was great as always, I really appreciate Mr. Michael Newton he went all out of making sure everything was good and that I was in out. I just want to say thank you for services.
Chris Hernandez provided top notch customer service. He was professional, attentive, and made the entire process smooth and stress-free. He took the time to answer all questions clearly and ensured everything was handled efficiently.
Miss Hollie has great customer service! I appreciate how myself and my vehicle were handled, being that I haven't driven it yet. But she did make a last minute change for me and was not upset about it at all. Thank you Miss Hollie and Landmark!
Great overall experience. They were easy to work with. Our salesman Troy was awesome to work with. He was easy to talk too and answered all of our questions.
Came in with an issue from a previous repair spoke with Mr Dionte Washington they took care of it right away dealership made me happy with that help would definitely recommend
Amazing dealer, our service advisor Kailyn was super helpful and quick. We had a flat tire traveling back to Florida, and she got us in and out in less than an hour. Highly recommend this service department.
Landmark Dodge Chrysler in Monrow is the best OK I drive 45 minutes just to come to this dealership and I’m only 15 minutes away from the one in my area because this dealership treat you fair. Take care of you don’t overprice you the service advisor Victoria is absolutely the best very informational and she actually cares about
Her customers! Deonte is the best he is someone that’s over her and Donald the mechanic is even the best. He will come out from the back if you have concerns about what’s going on with your car and it will explain to you briefly.
Dalton was the best ever! He walked me through every step and answered all my questions. He is professional yet personable and Informative and very nice. Dalton is a great asset to Landmark in Morrow GA. Thanks to him I got the car wanted at a great price.
Posted on DealerRater by Dwardcasey
Extremely satisfied with the customer service and repairs I received. Hollie made me aware during the entire process. This is my trusted repair shop.
Posted on DealerRater by Brandie
I recently purchased a new 2500 Ram from Landmark in Morrow, and I will say it was one of the best experiences I have ever had. I had a number I absolutely needed to be at, and Lee and Cody made that happen. The process was seamless and quick. Lee was very informative about the vehicle and made everything smooth. Will be back for my next one.
My wife and I bought our 4th vehicle from Landmark Dodge. I appreciate the fact we left grateful for all the effort to meet my expectations. It's not often during the process you get within $4.00 of your desired payment. Large dealers can offer multiple ways to meet your expectations, in the end we left feeling excited they were meet. From sales to finance, the process moved smoothly. No pressure tactics. Be patient, Landmark will work with you to meet your expectations. Take it from a Landmark family.
I want to give a shout out to Ceesay. I came in for a used truck and left with a smack brand new one. No gimmick, No Games. He was real professional and knowledgeable and instead of forcing the sale/upgrade, he let the decision be totally up to me with no pressure added. He got me in and out, no long drawn out day at the dealership. I had plenty of time and sunshine to enjoy my new truck this makes my 3rd vehicle from this location and all of them were phenomenal vehicles. Definitely my go to. Proud owner of a 2024 Ram 1500. Thanks again Ceesay,
Jamarr H. P.S He even called for a follow up ⭐️⭐️⭐️⭐️⭐️
Posted on DealerRater by jamarrhoward2
Don helped me and my mom look at some cars on Sunday. I’m currently just looking around until I make a final decision in May. However, during my experience he was very helpful and welcoming which made my time worth it. So I thank him for all that he did.
Posted on DealerRater by Kenya Milfort
I recently purchased a vehicle and was assisted by Mr. Don at Landmark Dodge Morrow, He was great he did everything he could do to help I sincerely appreciate that he went the extra mile, I will be recommending him & that location to others
Posted on DealerRater by akhodeir
In 2011, 2013, 2015, and 2019 I have purchased new Jeeps from Donatus Ugonabo who is Landmark Dodges' best salesman. My experiences have been awesome. So much that I recommended others to purchase cars with him. The staff also worked with me to attain low monthly payments and I have been completely satisfied. I will be making a new purchase within a year and it will be with Don Ugonabo @ Landmark Dodge in Morrow, Ga.
Posted on DealerRater by yonja329
Great experience, found the vehicle I wanted online. Scheduled a test drive and the vehicle was waiting on me when I arrived. My sales consultant Asia was great and made the process easy. Everyone was friendly and helpful.
Posted on DealerRater by BWRIGHT2
We have experienced outstanding service from Jason, the guys in service and also the wonderful ladies in the call center. My family member is unable to leave his home if his van with the lift isn’t working. The folks at Landmark Dodge in Morrow went beyond excellence in repairing our van quickly.
Posted on DealerRater by PhilsMom
i bought a used vehicle for this dealership. I am a out of state buyer so it was different then just going to the dealership and buying the car or truck. You have to put a lot of trust in the people you are dealing with. The sales person, used car Manager and Finance manager all did great in getting me into the car i wanted and having it delivered 11 hours away. No problems here.
Posted on DealerRater by rkerr46
Great dealership, I bought a used car from them and most new car dealers make people buying used feel like less of a priority but not Landmark. They made me feel like I was just as important as someone buying a brand new car. If you go in ask for Shawn Lucas he was my sales rep. He made me feel right at home there.
Posted on DealerRater by Richardholloway002
Mr. Luis was very alsome and on point with everything and kept me in form on what’s going on
I had a great experience working with Luis at the dealership! He provided excellent customer service and was very helpful throughout the entire process. He was professional, friendly, and made sure I...
Landmark Dodge is a great place to hang around. They offer water, snacks and a coffee machine for customers who are waiting for their vehicles to be serviced. I had numerous tasks, which needed to be...
WOODLEY WAS AN AMAZING SERVICE ADVISOR, IVE BEEN COMING TO LANDMARK FOR OVER 10 YEARS NOW AND PEOPLE LIKE HIM ARE THE REASON I KEEP COMING BACK, IF SOMETHINGS WRONG HE WILL FIGHT TI MAKE IT RIGHT 10 O...
I had a great experience working with Luis at the dealership! He provided excellent customer service and was very helpful throughout the entire process. He was professional, friendly, and made sure I was taken care of. I truly appreciate his help and would definitely recommend Luis to anyone needing assistance. Great job, Luis!
Landmark Dodge is a great place to hang around. They offer water, snacks and a coffee machine for customers who are waiting for their vehicles to be serviced. I had numerous tasks, which needed to be done before my warranty ran out. Landmark was able to get me scheduled, bring the truck in and perform all of the required maintenance in a mere two days. I also had a recall and several discount coupons from the dealership for work to be done. My Service Advisor’s name was Christine and she kept me informed every step of the way with daily calls. From my check-in to the check-out, I knew exactly what the status was, how much I was going to pay and when the truck would be ready. It was a seamless handoff from the technician to Chris to myself. Service could not have been easier or better.
WOODLEY WAS AN AMAZING SERVICE ADVISOR, IVE BEEN COMING TO LANDMARK FOR OVER 10 YEARS NOW AND PEOPLE LIKE HIM ARE THE REASON I KEEP COMING BACK, IF SOMETHINGS WRONG HE WILL FIGHT TI MAKE IT RIGHT 10 OUT OF 10 WILL RECOMMEND